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[Important]-Under the influence of COVID-19, transportation is delayed

We sincerely thank you for your attention and your trust in our services. We are honored to have the opportunity to serve you! 
I hope you have had a good time recently! 

Like many other companies, we have encountered difficulties during transportation in the complex situation where the COVID-19 pandemic is spreading globally. Although transportation costs are high and we work closely with postal partners to ship items as quickly as possible, delays inevitably occur due to traffic restrictions and stricter customs inspection procedures. The standard shipping time may be longer than usual, with 21 to 25 working days in the United States at the latest, and 25 to 30 working days in other countries. We apologize for the inconvenience this has caused you, and ask you to show sympathy and patience.  

In addition, our customer service can still answer any questions you may encounter and provide support to solve your problems in the best way. If you need help, please contact us via our support email: exudecharm@wiggirls.com or Messenger here. 
Thanks for understanding! be careful.

Hair and hair extension fixing method

The fashion industry has never embraced "additional hair" like it does now. It seems that almost all hairstylists add hair to modify their appearance, just like they would use any other excellent decorations. If you are interested in using hair extensions or wigs to base your hairstyle, then learning about various fixing methods is a good starting point. 

When manufacturers determine how the wig or hair extension will be connected, they will consider how it will affect and modify the final look of the hairstyle. Although some are very simple to use, others require more skills and practice.

Pressure sensitive clip:

Small metal clips that bend in one direction to open and bend in the other direction are called pressure-sensitive clips. This fixing method can be found in most types of hair extensions or wigs. They are small, light and easy to install. To apply, simply slide the "tooth side" of the clip into the hair and press the outer edge until you hear or feel a small "snap" indicating that the clip is closed and fixed to the hair.

Interlocking comb:

 

These are two straight combs designed to be fixed to the hair by locking them together. Combs are most often used in ponytails or comb-like wigs. They slide under existing ponytails or hair buns, lock them together, and then lay flat and flush with the head to form a natural contour.

Straight comb:

The straight comb attachment has a row of "teeth" that can easily slide into the hair. They are most often used in combination with auxiliary connection methods. For example, some wigs, semi-wigs and wigs will use straight combs and pressure-sensitive clips at the same time to properly fix the wigs. To use a straight hair comb, first create a bun, ponytail or tease part in the hair. Then, slide the comb between the attachment and the head. Some people like to add some hairpins around the accessories to improve safety.

Hair care:

Hair wraps are hair attached to elastic bands. You can use a hair band around a ponytail or hair bun that has been fixed with a ponytail holder in advance, or you can wear it by itself. The hair wrap is easy to use and can be quickly and easily groomed or tied into a ponytail. Some people like to add some hair clips to help fix the hair strands, especially when adding hair strands to hairstyles for special occasions.

Drawstring:

Drawstring attachments are most commonly found in ponytails and bun hairstyles. When using an adjustable and flexible drawstring for tension training, it becomes tighter and safer around the hair. Straps are most often used in combination with other attachment methods, such as straight combs or pressure sensitive clips. To apply, first use a straightening comb or pressure sensitive clip to position the hair, and then gently pull the strap until the hair is firmly fixed. To hide the drawstring, you just need to tuck it under the hairstyle and add a hairpin if necessary. This technique may require some guidance and practice to perfect.

Claw:

Claw clamps (also commonly called jaws or butterfly clamps) are two rows of "teeth" or combs that are held in place by springs. They are easy to operate and are very common in ponytail and upper swing styles. To apply a claw clip, you first create a ponytail, bun, or mocking part on your hair, and then just squeeze the clips together to open the comb, put it on the existing hair and loosen it.

Weaving/bonding:

These techniques use hair wefts designed to be fixed using weaving and weaving techniques or stretch glue. Weaving involves first creating a series of braids or "corn rows" in the hair, and then using needles and threads to secure individual wefts to the braids. Bonding involves creating a clean section on the hair, styling the weft yarns to fit the part, and then using a special hair extension gel to secure the weft yarns. Both techniques need to be carefully removed. Weaving and bonding are advanced techniques and require skills and training.

Weaving:

The braid attachment is distributed and designed to be integrated into natural hair using braiding techniques. Weaving hair can be used as a method of "knotting" and thickening wide braids, fishtails, upward braids as well as braids, micro braids or corn rows. Weaving involves first creating parts in natural hair and then starting the three-strand braiding. When creating braids, loose hair is integrated into a thicker and longer braid compared to a braid obtained using only natural hair. Weaving is an advanced technique that requires skill and training.

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Find your wig size

Although average-sized wigs usually suit about 95% of customers, you will find that quite a few wigs also use small, large wigs. Consider that many belts also have adjustable straps with a maximum length of 1.5 inches, so you can wear them comfortably. 

To determine the wig size that suits you, measure your head circumference from the front hairline, behind the ears, neck, the other ear and then back to the front hairline. Write down your measurements, then refer to the table below. Please note that the size may vary slightly depending on the brand, and not all wigs are suitable for all hat sizes.
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contact us

Our email is exudecharm@wiggirls.com  

Facebook ID: linjie


If you have any questions, please feel free to contact us.

refund policy

Return

Our policy lasts for 30 days. Sorry, if 30 days have passed since the delivery date, we will not be able to provide you with a refund or exchange.

We accept returns of products shipped by us, and the items are defective due to our errors (such as wrong items, damaged or defective).

Returns that are eligible for a full refund do not include non-Quartzily Store errors, such as;

  • The buyer made mistakes in the color, description or quantity of the purchased goods, or any other buyer's mistakes. 
  • Items that exceed the 30-day warranty period (since delivery).

Several items cannot be returned. Perishable items such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are private or sanitary products, hazardous materials or flammable liquids or gases. 

Other non-returnable items:

  • gift card
  • Downloadable software products
  • Some health and personal care products


In order to complete your return, we need a receipt or proof of purchase. Please exudecharm@wiggirls.com contact our support team to  get more information.

 

Please note that you are responsible for the shipping cost of the returned item.


Refund (if applicable)

After receiving and checking your return, we will send you an email to inform you that we have received the return. We will also notify you to approve or reject the refund. 
If you are approved, your refund will be processed and the credit limit will be automatically applied to your credit card or original payment method within a certain number of days.

Transportation costs are non-refundable. If you receive a refund, the return shipping fee will be deducted from your refund. 

Late or missing refund (if applicable)


If you have not received a refund, please check your bank account again first. Then contact your credit card company, it may take some time to officially issue a refund. 
Next, contact your bank. It usually takes some processing time (2-5 business days) before posting the refund. 
If you have completed all of these operations but still have not received a refund, please contact us at exudecharm@wiggirls.com  .

 

cancel order

You can only cancel the order on the purchase date . Please note that cancellation will charge management, processing and transaction fees (10% of your total order value).


Communication (if applicable)


We only replace defective or damaged items. If you need to replace it with the same item, please email us at exudecharm@wiggirls.com  .